Customer Service Technician
Location: Lakeland, FL
Job Type: Temp to Perm
Salary range: $40,000 - $43,000 + possible bonus plan
Experience: must have some experience has a handyman
Skills: similar to Personal Builders with a customer service background, Microsoft office proficiency is a plus, sales experience a plus
The Customer Service Technician will go into homes day in and day out. The person will be responsible for meeting with the customer to explain the warranty book, potentially securing an extended warranty and completing any necessary maintenance tasks. The person must be an effective communicator.
Culture in the work place:
It is a very team-oriented, family-oriented workplace where they celebrate their successes and support each other during difficult times. They take their jobs seriously while still having fun. There is a sense of belonging and a welcoming atmosphere. They take pride in their work and they value a strong work ethic, a positive attitude and integrity. The characteristics that they display are a sense of urgency, empathy and resiliency.
Requirements: Must pass preliminary screening, have a clean background and good driving record